Is your device OAuth ready?

Action Required: Is Your Device OAuth Ready? Microsoft Discontinuing Basic Authentication For Scan-to-Email

Microsoft has announced that Exchange Online will permanently discontinue support for Basic Authentication with Client Submission (SMPT AUTH) starting Marc 1st 2026 with 100% enforcement by April 30th 2026

This affects all devices and applications using scan-to-email functionality via Basic Auth.

KEY DATES:

March 1st 2026 – Gradual rejections begin

April; 30th 2026 – Full rejection of Basic Auth

What you need to do:

• Check your current scan-to-email setup
• Check your device has compatibility with OAuth
• Update settings to use OAuth with SMTP AUTH (if your device is compatible)
• Contact us for assistance if you have any questions

This change was previously scheduled for September 2025 but has been extended to allow more preparation time

Contact Support: [email protected] or call 01992 577470