VoIP (Voice over Internet Protocol) is a modern communication solution that allows businesses to make and receive phone calls over the internet. It helps reduce telephone costs, increases flexibility, and improves communication by enabling your team to stay connected from the office, home, or on the go.

If you’re wondering whether VoIP is right for your business, the answer is yes! In this guide, we’ll explain how VoIP works, its key benefits, and show how it can help your business save money, improve flexibility and stay connected from anywhere.

What Is VoIP and How Does It Work?

VoIP (Voice over Internet Protocol) is a business phone system that uses your internet connection to make and receive calls, replacing traditional landlines that rely on the Public Switched Telephone Network (PSTN).

When you speak, your voice is converted into digital data and transmitted securely over the internet to the person you’re calling. This technology provides clear, reliable call quality while unlocking a range of advanced features that traditional phone lines simply can’t offer.

What Are the Advantages of VoIP?

Affordability

A business VoIP phone system can save a business money in several ways. First, VoIP uses the internet instead of a traditional phone line, so business owners can avoid expensive phone line rental fees. Additionally, VoIP minutes are often cheaper than traditional minutes, so business owners can save on monthly bills.

Scalability

A business VoIP phone system can be a scalable solution for businesses. With VoIP, businesses can make and receive calls over the internet, without the need for a traditional phone line. This means that businesses can add or remove phone lines as needed, without incurring any additional costs.

VoIP systems are typically very easy to set up and use, making them ideal for businesses that don’t have the time or resources to invest in a more complex phone system.  VoIP system can be easily scaled up or down to meet those needs.

Reliability

VoIP phone systems have become increasingly popular for businesses in recent years, and for good reason. VoIP systems are highly reliable and offer a number of features that can be extremely beneficial for businesses. In terms of reliability, VoIP systems are typically powered by the internet, which is a very reliable source of communication. In addition, VoIP systems often come with built-in redundancies that help to ensure that calls are never dropped.

In terms of security, VoIP systems offer a number of features that can help to keep business communications secure. For example, most VoIP systems come with encryption capabilities that prevent eavesdropping. In addition, many VoIP providers offer password-protected accounts and other security measures to further protect business communications. Overall, VoIP phone systems are highly reliable and secure, making them an excellent option for businesses.

Flexibility

When it comes to business VoIP phone systems, flexibility and mobility are key. Businesses need a phone system that can be easily adapted to their changing needs and that can be used from anywhere. A a business VoIP phone system gives employees the ability to make and receive calls from any location, using any internet-connected device. This flexibility is essential for businesses that have employees who work remotely or who travel frequently.

Is VoIP Worth It? 

VoIP is quickly becoming the go-to phone system for businesses of all sizes. With constant evolution happening within this industry every day making such an upgrade might just be what will keep them competitive in today’s marketplace.

Ready to upgrade your business phone system? Contact us today and discover how VoIP can save your business money while improving the way your team communicates.

Contact Support: service@tudorltd.com or call 01992 577470

Princh allows your users to print and pay from their own devices while being protected by industry-leading security.

Benefits of Princh

• Security by design

Princh is designed with security and provide security and privacy at its core, without sacrificing simplify

• User Friendly

Even new users can easily print and pay for their documents in under 60 seconds. No user accounts, logins or passwords that you have to manage

• Integrated payment

Enable your users to pay for their documents via Apple Pay, Google Pay, Cards or cash

 

Additional benefits include:

• Users can easily complete the printing process without any staff assistance
• The centralized admin controls make Princh easy to manage at single locations as well as multi-location chains
• All security feature updates are handles by us, without any additional charge

 

For more information please email solutions@tudorltd.com or call 0330 1075644

Action Required: Is Your Device OAuth Ready? Microsoft Discontinuing Basic Authentication For Scan-to-Email

Microsoft has announced that Exchange Online will permanently discontinue support for Basic Authentication with Client Submission (SMPT AUTH) starting Marc 1st 2026 with 100% enforcement by April 30th 2026

This affects all devices and applications using scan-to-email functionality via Basic Auth.

KEY DATES:

March 1st 2026 – Gradual rejections begin

April; 30th 2026 – Full rejection of Basic Auth

 

What you need to do:

• Check your current scan-to-email setup
• Check your device has compatibility with OAuth
• Update settings to use OAuth with SMTP AUTH (if your device is compatible)
• Contact us for assistance if you have any questions

This change was previously scheduled for September 2025 but has been extended to allow more preparation time

Contact Support: service@tudorltd.com or call 01992 577470

The Openreach PSTN Switch Off

The UK’s PSTN Phone infrastructure will be switched off in December 2025 with a stop sale planned for 2023.

What is the PSTN?

PSTN stands for Public Switched Telephone Network.  This is the underlying network infrastructure behind the traditional telephone lines we all used to rely on in the UK.

Who’s affected

All businesses (And Homes) that still use these services which is most of the country. It’s not just your on-premise telephone system that will be affected by the switch off, it’s everything else that is also using the same network, for example, broadband services, alarm systems, fax machines, security systems and card machines.

What to do

If you are unsure what to do don’t panic as we can help. We just need a copy of your existing phone bill with the list of services that you currently pay to identify the services that will be affected and what changes can be made to ensure a seamless transition allowing your business to continue to trade as normal.

Please note that although you don’t have to change your existing services straight away, we are already seeing price hikes being imposed by Openreach that will affect your existing service costs which is why we are recommending reviewing these now.

For more information or to speak with one of our presales team please email us service@tudorltd.com